The International SOS Assistance App is an essential travel tool preparing, informing, and keeping your workforce safe. The App provides personalised travel advice, real-time updates and incident alerts, and 24/7 assistance from a real person when needed from anywhere around the globe.
Plan Travel
Like a Pro

Research locations and understand active and potential medical and security risks throughout the world.

Get Real-Time Alerts
While Travelling

Receive real-time alerts. Plus, access up-to-date travel restriction information and the latest impacts of COVID-19.

Get Assistance
Anywhere, Anytime

Get live support from an International SOS Assistance Centre from any location in the world, with one touch. Available 24/7.

Key Features of the International SOS Assistance App

The Assistance App empowers your people with best-in-class tools to prepare for trips, maintain situational awareness when travelling, and quickly get assistance from a live agent when needed.


  • Modern design and a simplified user experience: an easy to use App based on human-focused design
  • A more seamless login experience: your people can log in with their organisational email address and password
  • Personalised Pre-Trip Checklists based on upcoming trips help your people prepare before leaving home
  • Custom medical and security information and advice developed by world-renowned medical and security experts
  • Up-to-date COVID-19 travel and restriction information: avoid risks and trip disturbances with COVID Trip Planner, providing the latest on COVID-19 vaccination requirements, inbound and outbound travel restrictions, plus more
  • Features tailored for domestic travel: stay safe and informed with Location-based Alerts, local Travel Restrictions, and Auto Emergency Check-In*


*Feature may not be available depending on membership package and/or region.

What Can the Assistance App Help Me With?

Every day, hundreds of people use the Assistance App for a one-touch connection to receive support with a medical, security, or travel need. With the International SOS Assistance App, your people can avoid risks, prevent delays and stay safe - whether travelling abroad or domestically.
 

What People are Saying About the Assistance App

“Easy access to information for trip preparation and in country support."

– Associate Director, International Safety & Security at an Ivy League University

“I am a savvy traveller and it’s meeting my needs.”

– Global Alliance Director of a Software Company

“Easy to navigate platform with relevant information readily accessible."

– Regional Security Manager at an Engineering Firm

“[The App] provides critical information to make good decisions, provides good guidance."

– Consultant at a Global Pharmaceutical company

“Big improvement in how travellers can register and prepare for their trips. I also think the look and feel of the app will be intuitive to the college-aged students I primarily work with."

– Education Abroad Advisor at an American University

Download the App Now

Plan travel, stay alerted to incidents unfolding in real-time, and get assistance when needed from anywhere, anytime.  
Download the App on the Apple App Store
Download the App on the Google Play Store

Information Security Documentation

For questions or to request info-security documentation, please contact your account manager.
© 2022 International SOS